Cookie Consent

Privacy Policy

MedMasters Collaborative

Effective Date: November 19, 2025

MedMasters Collaborative (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, enroll in courses, participate in workshops, coaching, or teaching programs, or interact with our services.

This Policy includes all required disclosures under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These laws apply to California residents (“Consumers”) and provide specific rights regarding personal information.

1. Categories of Personal Information We Collect

We may collect the following categories of Personal Information as defined under CCPA/CPRA:

  • Identifiers: name, email address, phone number, institution/organization, login information.
  • Professional or Educational Information: job title, teaching role, subject area, course details you voluntarily submit.
  • Commercial Information: purchase history, enrollment records, products or services purchased.
  • Payment Information: billing address. (Note: credit card numbers are processed by Stripe/PayPal; we do not store them.)
  • Internet/Device Information: IP address, browser type, device type, pages visited, referring links.
  • User Content: responses to forms, uploads, community participation, survey responses.
  • Geolocation Data: approximate geographic region based on IP address.
  • Sensitive Personal Information: Only if voluntarily provided, such as teaching preferences or course challenges. We do not intentionally collect government IDs, financial account numbers, or precise geolocation.

2. How We Use Personal Information

We use your information for the following business and educational purposes:

  • Delivering courses, coaching, workshops, and educational resources.
  • Managing accounts, enrollments, billing, and customer support.
  • Sending educational emails, updates, teaching resources, and opt-in marketing.
  • Improving site performance, user experience, and course offerings.
  • Maintaining security and preventing fraud.
  • Analyzing engagement and program effectiveness.
  • Complying with legal obligations.

3. How We Share Personal Information

We do not sell or rent your Personal Information.

We may share information with trusted service providers for operational purposes, such as:

  • Kajabi (website and course platform)
  • Email marketing tools
  • Payment processors (Stripe, PayPal)
  • Analytics software

These partners may only use your information to provide services to us and must safeguard it under data processing agreements.

4. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected.
  • Right to Access: You may request a copy of your stored information.
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right to Delete: You may request that we delete your personal information, subject to legal exceptions.
  • Right to Opt Out of Selling/Sharing: We do not sell or share personal information for cross-context behavioral advertising.
  • Right to Limit Use of Sensitive Personal Information: We do not use sensitive information for any purpose that triggers this right.
  • Right to Non-Discrimination: We will not deny services or charge different prices if you exercise your privacy rights.

5. How to Submit a California Privacy Request

You may exercise any of your rights by contacting us at:

Email: [email protected]
Subject Line: “California Privacy Rights Request”

We may verify your identity before processing a request to protect your information.

6. Data Retention

We retain your information only as long as reasonably necessary for:

  • educational program delivery,
  • legal obligations,
  • business records and tax purposes,
  • account management.

You may request deletion at any time (unless legal retention rules apply).

7. Cookies and Tracking

We use cookies for site functionality, analytics, and performance. You may control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our services are for adult educators and are not intended for children under 16. We do not knowingly collect children’s data.

9. Third-Party Links

Our website may link to third-party resources or external tools. We are not responsible for their privacy practices. Review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” will indicate the latest version.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

MedMasters Collaborative
Email: [email protected]

This document is provided for informational purposes and does not constitute legal advice. Consult a licensed attorney for legal review.